Please read the following Terms of Service carefully before agreeing to Dog Waste Removal services from Poopies Scoopies.

TERMS OF SERVICE

The customer understands our ability to provide the services can be dependent on weather, condition of grass height, access to your yard which is the customer's responsibility and other unpredictable life situations.

DOG WASTE REMOVAL SERVICE

Poopies Scoopies offers residential and commercial pet waste removal services. These services include One Time Cleaning, Weekly Cleaning, Twice a Week Cleaning, Every Other Week Cleaning and Seasonal Cleanings. All pricing is based on a property size of 1/8th of an acre or less. Larger areas will have an additional charge.

WEATHER

Poopies Scoopies will work through the rain and cold as long as we can do it safely. The customer understands that we cannot work through severe thunderstorms, high winds, extreme high or low temperatures or flooding. Since we charge monthly for our services, we do not offer refunds for missed weeks due to weather. In these cases we will skip services for that week and we'll see you the following week. A refund will not be issued as we still have to pick up all of the poop that would have been scooped the prior week. If you need the area cleaned before your next scheduled service please contact us and we will do our best to accommodate but cannot guarantee it. If your yard is really muddy, we may skip your yard and wait until the next scheduled visit when your yard have dried out.

ACCESSING YOUR YARD

The customer understands that if Poopies Scoopies can't access the area that needs to be cleaned due to locked/blocked gates or dogs in your yard, the scoop will be skipped and charges will still apply. If the customer requests we come back, a $5 driving fee will be added to the customer's bill.

LEAVES, DEBRIS & TALL GRASS

We understand that maintaining your yard is a lot of work and it may not always be in the best shape. We will do our best to clean your yard the best we can.

The customer understands that it can be difficult to find dog poop in tall grass or in a yard full of leaves or other debris. If your grass is tall when we come, we may miss some dog waste. We'll be back on our next scheduled visit and will get any waste that was missed if your yard maintenance is complete. If you find any excessive amount of waste that we missed please let us know as soon as possible at poopiesscoopiesllc@gmail.com

BILLING

Poopies Scoopies pre bills monthly for our service. You will be billed the 1st of the moth for service. Payment is due on the 3rd of the month. If your card is declined, we will discontinue service immediately until the issue has been resolved. If more than 30 days has passed since your last yard's scooping, a first time clean up fee will be applied. We only stop service for 30 days, if service is not resumed after that period of time you will be removed from the service schedule. One Time Cleanings will be billed after the service has been completed. Payment is due within 24 hrs.

ADDITIONAL FEES

Late payment fee $10 will be added to each bill that is late. Payment is due the 1st of each month. Payments are late after the 3rd of each month

Come back request ($5/time)

Waiting - If you make us wait to perform service ($5/visit)

HOLIDAYS

Poopies Scoopies does not provide services on Memorial day, 4th of July, Labor day, Thanksgiving day, Christmas Eve, Christmas day, New Years Eve and New Year day. If your cleaning falls in one of these holidays, we'll skip service that week and come back the following week. There are no refunds for a missed scooping. We still have to do the work and scoop all the poop from the week prior.

QUESTIONS OR CONCERNS

If you have any questions or concerns about our services please contact us by email at poopiesscoopiesllc@gmail.com

Refund Policy